Damaged Or Faulty Goods

If your order is received damaged or faulty, please contact Customer Service as soon as reasonably possible. The contact details of our Customer Service can be found on our website.

Please note if the product is assessed not to be faulty, we will refund you the full value of the product but not the original delivery charge.

There is a one-year express warranty against defective material and/or workmanship which applies from the date of purchase. If you have a warranty claim then please contact Customer Service for support. The contact details for Customer Service can be found on our website. Please note the warranty covers defects caused by manufacturing or the material used. The warranty does not cover normal wear and tear or misuse. If a problem develops with a product during regular use, please contact Customer Service for further guidance and assistance. This warranty does not affect your statutory rights.